Eco Water Systems Complaints and Reviews

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  • Mar 25
  • Utility
  • Phoenix, Arizona
  • Water Softener
  • 1
  • 1
  • 93

I bought a water softener from these folks about 11 years ago for a lot of money - over $1,800 x who gave me loads of soap which I didn't really particularly care for nor did I have the storage for. But they sold me on the lifetime warranty. Today, my unit appeared to be filling with water so called them. They wanted $105 just for the service call and when he got here, he informed me I needed... Read more

Was this review helpful? 1 0

We need to call them don't know there number please call me at 505-435-4824 asap Add comment

  • Feb 16
  • Utility
  • Conway Springs, Kansas
  • Water Filtration System
  • 1
  • 1
  • 883

We purchased an Eco Water System a few years ago. We most likely over paid-- living in a community with high nitrates constant water alerts. We felt our families health was worth the service. At first they were very nice, helpful, informative-- now I think strong persuasive skills. We were pleased with the unit and water. Our issues lied when it came time to order and exchange our filters. We... Read more

Was this review helpful? 0 0

  • Feb 07
  • Utility
  • Drinking Water System
  • 823

I had a survey done at my door, two days later this guy is testing my water in my kitchen. It all happened really fast. But my husband and I decided to purchase they system. We love it, I would have liked more time to think about it at the time before we bought it, but now I wouldn't dare drink tap water or bathe in city water. Thanks ECO I'm spoiled now. My only complaint would be the phone... Read more

Was this review helpful? 2 1

  • Dec 08, 2014
  • Utility
  • Auburn Hills, Michigan
  • Reverse Osmosis System
  • 774

I bought a RO system from ECOwater and noticed the floor getting wet. somewhere around the hose leaked. Put on a new tap and did not tighten bolt under sink tight enough. had water leak under the counter and would not send out a repair person again. Called owner and he would come out but on the day he said he would come out he did not. very irritating. Called many times about having the owner... Read more

Was this review helpful? 5 3

  • Nov 07, 2014
  • Products
  • Seattle, Washington
  • Water Softener
  • 1092

Please note that any EcoWater water softener you purchase is from an INDEPENDENTLY OWNED business; NOT EcoWater themselves. You may, indeed, have an issue with the company who sold you the equipment and that is fair to submit such a review. But to say that ECOWATER is a BAD company because of a representative is inaccurate. Please DO contact EcoWater directly if you do not get satisfactory... Read more

Was this review helpful? 12 4

  • Sep 30, 2014
  • Utility
  • Double Charge
  • 1
  • 1
  • 1203

In Cape Breton the Ecowater person set up shop and said he owned the company. Then he said that releasing chlorine into my water would release cancer-causing chemicals. Then he charged me twice for a service call by not replacing the uv light which required an extra visit. (A year or so later he closed up shop and retreated to his Halifax office without a word.) Then when I got a new well he... Read more

Was this review helpful? 2 6

Eco system under sink.they came out twice replace a part.$ & told them it wasn't right they said it was.week later had $15000 of water damage.good thing home owners took care of it.nightmare for three wks. Add comment

  • Jul 15, 2014
  • Utility
  • Union City, Georgia
  • Water System Price
  • 5
  • 5
  • 2012

Well I am a customer and my advice to anyone is don't deal with this company ! They are double talkers and they are rip offs. No set price everyone gets a different price. They never tell u they sale ur contract to another rude company. In my opinion clean water is not worth the headache and hassle you get for dealing with eco water. I called and called for resolution with no help. A machine that... Read more

Was this review helpful? 13 5

I've had my EcoWater system for 10 years and I am satisfied with it. I had a problem with a worn gasket about 3 years ago and one of their technicians came to my house, fixed it, and the fee was extremely reasonable. I don't have a reverse osmosis system. Only water softener. No complaints here. Add comment

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