Eco Water Systems Complaints and Reviews

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Eco Water Systems
Main address: PO Box 64420 55164-0420 St. Paul MN
1-888-WATER-OK, 1-800-808-9899, 651-731-7420,
  • 34+3 mobile complaints
  • $48.8K claimed losses
  • $1.3K average
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  • Nov 07
  • Products
  • Seattle, Washington
  • Water Softener
  • 232

Please note that any EcoWater water softener you purchase is from an INDEPENDENTLY OWNED business; NOT EcoWater themselves. You may, indeed, have an issue with the company who sold you the equipment and that is fair to submit such a review. But to say that ECOWATER is a BAD company because of a representative is inaccurate. Please DO contact EcoWater directly if you do not get satisfactory... Read more

Was this review helpful? 5 2


  • Sep 30
  • Utility
  • Double Charge
  • 1
  • 1
  • 547

In Cape Breton the Ecowater person set up shop and said he owned the company. Then he said that releasing chlorine into my water would release cancer-causing chemicals. Then he charged me twice for a service call by not replacing the uv light which required an extra visit. (A year or so later he closed up shop and retreated to his Halifax office without a word.) Then when I got a new well he... Read more

Was this review helpful? 1 3

Eco system under sink.they came out twice replace a part.$ & told them it wasn't right they said it was.week later had $15000 of water damage.good thing home owners took care of it.nightmare for three wks. Add comment


  • Jul 15
  • Utility
  • Union City, Georgia
  • Water System Price
  • 5
  • 5
  • 1343

Well I am a customer and my advice to anyone is don't deal with this company ! They are double talkers and they are rip offs. No set price everyone gets a different price. They never tell u they sale ur contract to another rude company. In my opinion clean water is not worth the headache and hassle you get for dealing with eco water. I called and called for resolution with no help. A machine that... Read more

Was this review helpful? 13 4

I've had my EcoWater system for 10 years and I am satisfied with it. I had a problem with a worn gasket about 3 years ago and one of their technicians came to my house, fixed it, and the fee was extremely reasonable. I don't have a reverse osmosis system. Only water softener. No complaints here. Add comment


  • Jun 18
  • Utility
  • Clarksville, Tennessee
  • Aqua Water System
  • 514

We bought this 3 years ago and it still doesnt work right. Biggest waste of money i have ever spent. Today it started shooting water out the bypass. Flooding my laundry room. Ive talked to the owner and they are pretty much useless. When your trying to talk to them about all the issues they say, they have the "facts" in writing. Bull. They only have record of what THEY want to keep. So anything... Read more

Was this review helpful? 6 1


  • Jun 04
  • Utility
  • Toronto, Ontario
  • Water Softener
  • 1
  • 1
  • 1058
1 of 5

Purchased this ecosystems water softener and the machine malfunctioned. Instead of sending a technician from the company the agent said it will cost us 100 dollars plus about 500 dollars in additional parts. The deceptive installer told us that there is no need to service machine during life time. And if any thing happens there is a lifetime warranty. The agent was rude and demeaning saying that... Read more

Was this review helpful? 9 3

Would appreciate someone answering your phone and/or returning my four calls. Have spent thousands of dollars with you. If I remember correctly it was well over $4,000. : ( Add comment


  • Apr 05
  • Utility
  • Albuquerque, New Mexico
  • Water System
  • 1
  • 1
  • 521

I actually don't have a complaint just wanted to say that I love my water system. It is the best thing I did for my family. It is such a piece of mind knowing my kids are drinking clean pure water without using tons of bottled water. My drinking water is sooo good and way better then any bottle water I could buy. My hair and skin fell so good after taking a shower. My clothes come out I feel... Read more

Was this review helpful? 5 4


  • Mar 24
  • Installers
  • Soft Water System
  • 1
  • 1
  • 778

I signed a contract to have the soft water installed. EcoWater cannot installed the system. They dug the whole all around my house for two weeks. After my pipe line was leaking I asked them to stop and end the contract peacefully. I went to their office and told them I do not want any more digging and damaged to my house the manager told me it will only take one hour to installed and if they... Read more

Was this review helpful? 6 2
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